LIPA: Customers Should Prepare For Possibility of Extended Outages

The power company says it is mobilizing extra crews as Hurricane Sandy nears.

As Hurricane Sandy makes its way up the coast, the Long Island Power Authority said on Saturday that it is working to mobilize extra crews to handle possible power outages, but the power company warned: "Customers should prepare for the possibility of extended outages.

In a release to the media, LIPA authorities said those outages could last anywhere from 7 to 10 days — a similar amount of time after Irene hit in August 2011.

"While customers may not see restoration crews working specifically in their neighborhoods following the storm, crews will perform damage surveys as soon as possible during and after the weather-related incidents following established safety guidelines," reported LIPA.

LIPA is recommending that customers pre-register their cell phones to report outages and receive restoration updates via text. To register, text REG to 695472 (myLIPA). After registration, to report an outage, text OUT to 695472 (myLIPA).

Customers are encouraged to always report outages and can also report outages by calling 1-800-490-0075.

In addition to mobilizing extra crews, LIPA said it is also closely monitoring the storm's progress on and around-the-clock; coordinating preliminary preparation efforts with state, New York City, county and local emergency management organizations; ensuring that all LIPA and National Grid personnel are ready to respond; testing all communication and information technology systems necessary to support our restoration efforts; and ensuring that all supply inventories and equipment are fully stocked to support restoration efforts.

The following is a list of additional steps LIPA said customers can take to prepare for the storm:

  • Never touch or go near fallen wires, even if you think they are safe. Parents can use this opportunity to remind children that wires are dangerous. If you are in a vehicle that comes in contact with a downed wire, stay in your vehicle until help arrives.
  • Make sure you have a working, battery powered radio or TV and a good supply of fresh replacement batteries.
  • Have flashlights available for all family members.
  • If an electric pump supplies your water, fill spare food-grade containers with water for cooking and washing in anticipation of a possible power interruption.
  • Make sure all motor driven equipment, such as garage door openers, can be operated manually.
  • When using a portable generator, make sure all LIPA-powered equipment is disconnected. This will avoid severe hazards when reconnecting the power to your home or business.
  • Have a first aid kit at home and check its contents to make sure they are complete and up to date. If you have family members with special medical needs, such as insulin or other prescription drugs, check to make sure you have an adequate supply.
  • Do not use charcoal to cook indoors; deadly carbon monoxide gas can accumulate in your home.
  • If you have an elderly neighbor, be a Good Samaritan and check on his or her status. Even a quick telephone call during a storm can provide much appreciated assurance that help is nearby if needed.
  • Should an electric power interruption occur, all sensitive equipment, such as computers and TVs should be disconnected until service is restored .
francisco October 27, 2012 at 09:12 PM
Go LIPA Go.....don't let it happen again.....last year 12 days with no power.......
muskrat October 28, 2012 at 02:49 AM
Bury our lines and we won't have to worry.
John Pine October 28, 2012 at 02:54 AM
LIPA still hasn't learned, you'd think they'd have been using the past couple of days to be out in force trimming trees along the power lines, but I have to yet to see any work being done. Expect a mess. Imagine if a Cat 2 or 3 hit here? People would be without power for MONTHS. LIPA needs to be sold to PSEG or First Energy/JCP&L, who I've been told have been out trimming trees as much as possible. So tired of the half-assed job LIPA does, high rates yet we get poor line maintanance and outdated poles with no modern spacer cables!!!
John Pine October 28, 2012 at 02:57 AM
The cost would be astronomical and inherit a different series of problems such as lines overheating in summer, happens all the time in NYC. What LIPA needs to do is overhaul alot of the distribution system by using spacer cables instead of crossarms which can snap and of course trim back trees that could fall on power lines.
Barbara F October 28, 2012 at 10:45 AM
Not sure what they used but all the poles on my street were replaced about two months ago.
george fahrbach October 28, 2012 at 02:15 PM
you ,my friend ,have no clue how things work---the lineman is the most valuable person you will need---is a cop or fireman gonna get your power back on?---they've been trimming trees all year--you have to do things methodically--if you were the 1st person back on the grid would you think LIPA so terrible--it's mother nature
Frank Mercuri October 28, 2012 at 03:16 PM
Impossible to please every one. Burying lines is ok for the power but what about phone and cable. The poles are shared by utilities. Some new developements have buried lines but the source is above ground. if all line were to be buried then trenches have to be made for the lines to the house. this means digging up thoses green lawns. and who is responsible to fix a problem. Lets apply a little logic here. We have had a number of storms on L.I. snow, ice hurricane. One ice storm that had power outabe for a while we had a group of families get together and cooked on the BBQ's and camping stoves it was fun and neighbors helped one another. be prepared and hope for the best. Buried line can also be in trouble and must be dug up to fix the problem.
Barbara October 28, 2012 at 09:35 PM
LIPA stated they will probably cut power if the storm is extreme - believe that's what happened during Irene when trees and electric lines went down. Either way, no lights, phone or TV for awhile.
Ralebird October 28, 2012 at 09:53 PM
No interweb! No patch!
Richard Dernister October 29, 2012 at 01:15 PM
Thank you for that commercial, Coach Outlet Store. Now I'll be absolutely certain NOT to buy anything from you. We have a public emergency, people are looking for necessary information on Patch, and you're pimping Gucci. I'd imagine we'll all remember your self-concern after this storm is over.
Joanne Dinardo October 29, 2012 at 01:22 PM
@richardDernister...agree....what are they thinking?
Lisa Finn (Editor) October 29, 2012 at 01:37 PM
The comment has been deleted. Thank you all for your concern.


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